After Sale Service

The most important feature of your website is our personalised support to help you with trouble-shooting, upgrades and advice long after you launch.

We don't sell our customers websites and then disappear. Nor do we ask you to speak to anonymous overseas support teams. All Snap website customers are assigned an Account Manager who is Australian and based in Australia. Your account manager is a website expert and is there to help you at every stage of your website development.

Your Account Manager at no additional cost:

  • Will respond to your day-to-day questions and requests
  • Facilitates a monthly website review and planning meeting
  • Keeps you abreast of upgrades in website software functions
  • Makes recommendations that are supportive of your online objectives.

You don't have to become a website expert because we give you one.

We'll use the information you provide to prepare for our first consultation with you.
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