Terms and Conditions

Snap Website Terms and Conditions

The Snap Website (Website) is owned and operated by Snap Franchising Limited (ACN 009 016 013). In these Terms and Conditions of Use, ‘Snap’ refers to Snap Franchising Limited, its subsidiaries, related entities and franchisees, including independently owned and operated Snap Print Solutions Centres, from time to time.

By accessing, browsing or making purchases through the Website, you agree to comply with these Terms and Conditions of Use (Terms and Conditions). Snap reserves the right to update or amend these Terms and Conditions without prior notice. It is your responsibility to review these Terms and Conditions periodically. The version of the Terms and Conditions displayed on the Website at the time of your order will govern that purchase.

1. Grant of Licence

Snap grants you a limited, non-exclusive licence to view and access the materials on this Website and to use its features in accordance with these Terms and Conditions, as published at the time of your access.

Snap reserves the right to revise product and service prices at any time at its sole discretion. However, any price changes will not affect orders that have already been placed and accepted by Snap in accordance with the Snap Terms of Trade.

2.  Age Requirement

To place an order on the Website, customers must be aged 18 or older.

3.  Copyright and Intellectual Property

The content on this Website, including but not limited to text, graphics, images and software, is the intellectual property of Snap and is protected by copyright laws. You may view, download or caching purposes only, and print pages from the Website for your personal use, subject to the following conditions:

(a) You must not republish material from this Website, including republication on another website;

(b) You must not sell, rent, or sub-licence material from the Website;

(c) You must not publicly display any material from the Website;

(d) You must reproduce, duplicate, copy or otherwise exploit material on this Website for any commercial purpose;

(e) You must not edit or modify any material on this Website;

(f)  You must not redistribute material from this Website unless expressly permitted; and

(g)  You must not remove or alter any proprietary notices from materials downloaded from the Website.

2. Trade Marks    

The trade marks, logos and service marks displayed on this Website (Trade Marks) are registered and unregistered Trade Marks of Snap or other parties. Nothing on this Website grants any licence or right to use any Trade Marks displayed on the Website without the prior written permission of Snap. The content displayed is not a comprehensive compilation of all proprietary ownership rights held by the Snap, who may possess additional proprietary rights in various countries outside of Australia. All rights in the Trade Marks are reserved by Snap or their respective owners.

3.  Website Use

Permission is granted to electronically copy and print hard copies of the Website solely for the purpose of placing an order with Snap. You may display and, subject to any express restrictions or limitations on specific materials, download or print portions of the content from various areas of the Website exclusively for non-commercial use or to place and order or purchase products from Snap.

4. Links to Third-Party Sites

This Website may contain links to external websites for your convenience. Snap does not endorse and is not responsible for the content or accuracy of any external sites. Any use of third-party websites is at your own risk, and you should review the terms and conditions and privacy policies of those sites.

5.  Linking to the Website

You may not create a link to any part of the Website without prior written consent from Snap. If such consent is granted, links must only direct users to the home page unless otherwise agreed in writing by Snap. Any links must not portray Snap in a misleading or defamatory manner.

6.  Acceptable Use Policy

You agree not to use this Website for any purposes that are unlawful or prohibited by these Terms and Conditions, including but not limited to:

(a) causing damage to the Website or impairing its availability or accessibility;

(b) using the Website for any fraudulent, illegal or harmful activity, including conduct that is threatening, abusive, defamatory, vulgar, obscene, profane, or which may harass, cause distress or incite hatred or violence against, any person or group;

(c) transmitting or distributing any malware, viruses or harmful code via the Website;

(d) conducting data harvesting, scraping, data mining or any other automated data collection activities on or in relation to this Website without Snap’s express written consent; and or

(e)  transmitting unsolicited commercial communications (spam) through this Website;

(f)  conduct that violates or infringes the rights of others (including their privacy and intellectual property rights); or

(g)  breaches any laws, statutes, regulations, standards, codes, by-laws or content requirements specified by any relevant authority whether at commonwealth, federal, state, territory, local or municipal level.

Snap reserves the right at its sole discretion to refuse to print, produce or otherwise distribute any material it considers  offensive, inflammatory, divisive or contrary to any law relating to hate speech, discrimination or unlawful conduct motivated by prejudice. This includes, without limitation, material that promotes discrimination, violence, or hostility towards individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, disability or other protected attributes or that does not align with Snap’s business values or ethical standards. Where required by law,  Snap will  report such material to the relevant authorities, and may do so in its discretion, even if not legally required.  Snap’s decision is final and not subject to review.

7.  Security and Virus Warning

While Snap takes reasonable measures to maintain the security of the Website, the internet is an inherently insecure environment. You acknowledge and agree that:

(a)  data transmitted over the internet may be intercepted, altered or corrupted by third parties; and

(b) files obtained from or through this Website may contain viruses or defects, and you should implement virus protection procedures.

8.  Restricted Access

Snap reserves the right to restrict access to certain areas of the Website at its discretion. If you are provided with a user ID and password, you must keep such credentials confidential. Snap may revoke your access rights at any time without notice or explanation.

9.  Use of Your Feedback

By providing feedback and ideas through the Website, you grant Snap an irrevocable, non-exclusive licence to use this information from the time you submit it.

10.  Qantas Business Rewards

Snap proudly partners with Qantas through their Qantas Business Rewards program. Customers are advised that Qantas Points cannot be earned on e-commerce or online purchases made through the Website. Points are only eligible for in-store transactions or as otherwise specified.

11.  Disclaimer of Warranty

Snap provides the Website on an 'as is' and 'as available' basis, and your use of it is at your own risk. Except for any non-excludable rights, you may have under the Australian Consumer Law, Snap and their respective directors, officers, employees, or agents, makes no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of the information presented on the Website (including information about any products or services). To the fullest extent permitted by law, none of these parties will be liable for any errors or omissions in the information provided on the Website. Additionally, to the extent permitted by law, Snap disclaims all types of warranties, whether express or implied, including but not limited to implied warranties of acceptability, merchantability, or fitness for a particular purpose regarding your use of this Website.

12.  Limitation of Liability

To the fullest extent permitted by law, Snap will not be liable for any direct, indirect, incidental or consequential loss or damage arising from your use of the Website, including but not limited to:

(a)  loss of business, revenue, income, profits or anticipated savings;

(b)  loss of contracts or business relationships;

(c)  loss or corruption of data, information or goodwill; and or

(d)  any damages arising from the use or inability to use the Website, even if Snap has been advised of the possibility of damages.

13.  Indemnity

You agree to indemnify and hold Snap (including its employees, representatives and agents) harmless from any claims, demands, injuries, damages, losses, expenses, costs or liabilities (whether direct or indirect) arising from your use of the Website, your breach of these Terms and Conditions, or your infringement of any third-party rights, except to the extent that such claims are caused or contributed to by Snap or its employees, representatives or agents.

14. Waiver

Failure by Snap to enforce any provision of these Terms and Conditions will not constitute a waiver of that provision or any other provision unless such waiver is in writing and signed by an authorised representative of Snap.

15.  Severability

Any provision in these Terms and Conditions which is invalid or unenforceable in any jurisdiction must be read down for the purposes of that jurisdiction, if possible, so as to be valid and enforceable. If that provision cannot be read down, then it is capable of being severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Terms and Conditions or affecting the validity or enforceability of that provision in any other jurisdiction.

16.  Privacy Statement

By using this Website, you consent to the Snap’s Privacy Policy, which should be read in conjunction with these Terms and Conditions (https://www.snap.com.au/privacy-policy.html). If you do not agree to Snap’s Privacy Policy, please refrain from browsing of accessing the Website.

Snap may share or exchange information, including personal information, with related entities, affiliates, licensors and licensees and Snap Print Solution Centres across Australia. This collaboration allows customers to place online orders with participating Snap Print Solution Centres, some of which are independently operated by franchisees.

17.  Governing Law and Jurisdiction

Snap operates and controls the Website from its offices located in Australia. These Terms and Conditions are governed by the laws of the State of New South Wales. By using the Website, you and Snap agree to submit to the non-exclusive jurisdiction of the courts of New South Wales. If you access this site from another location, you are responsible for ensuring compliance with all appliable local laws. Snap does not represent that the Website is suitable or available for use in all jurisdictions.

18.  Effective Date

These Terms and Conditions were last modified in April 2025.