You may request access to your personal information by writing to "The Privacy Manager" at the address below. You do not have to provide a reason for requesting access. The right of access is subject to certain legal exceptions. If you believe the personal information we hold about you is incorrect, incomplete or inaccurate, you may request its correction. If we are satisfied that the information requires correction, we will take such steps (if any) as are reasonable in the circumstances to correct such information having regard to the purpose for which the information is held. If we refuse to correct the information as requested by you, then we will give you a written notice which sets out the reasons for the refusal (except to the extent that it would be unreasonable to do so) and the mechanisms available to complain about the refusal.
Any questions about this policy, or any complaint regarding treatment of your privacy by Snap, should be made in writing to the address below or emailed to firstname.lastname@example.org:
The Privacy Manager: Snap Franchising Ltd
PO Box 522, North Ryde BC, NSW 1670
Tel: (02) 8870 5100; Fax: (02) 9887 4252
All complaints regarding alleged breaches of the Privacy Act must be made within 6 months of the date of the alleged breach. You must specify full details of the alleged breach. Snap's Privacy Manager will investigate the complaint and advise you in writing of the outcome of the investigation within 60 days of receipt of the complaint. If we have breached the Privacy Act, we will endeavour to rectify the breach in an appropriate manner.