The Home Economics Institute of Australia (SA) website result is more than we had hoped for. The site looks great and matches the vision we had for the design. The other state divisions of the Home Economics Institute of Australia are impressed as well. We are finding more and more features that suit our needs that we did not even request as our core needs for the development of the site. The software that the website is based on is easy to use. As the Home Economics Institute of Australia (SA) is a not for profit volunteer organisation we needed a system that any of our management team could use.
Yvonne Ashton | Home Economics Institute of Australia (SA)
Thanks to Snap Lonsdale, we now have a fresh new brand identity. The whole process was professional and the end results make us stand out from our competition.
It wasn't only the re-branding which was excellent but also the market research and marketing advice that Snap provided as a package was sensational. The brainstorming meetings produced several ideas which we have now implemented and are starting to see a profitable return.
I have and will continue to recommend this service to other business people.
Thank you to Snap at Lonsdale, JOB WELL DONE!
Tony Wardell, General Manager | Top Quality Upholstery
As a workplace trainer and assessor in the business and retail sectors, I have good reason to be interested in how organisations treat their customers. Customer service seems to be very low on the list of considerations today when organisations are defining their focus points for success.
On many occasions I have entered business premises with money to spend and find myself being ignored by staff or referred to as 'mate' by some teenager. This is both distressing and insulting to me and others I speak with. On these occasions I find myself leaving the premises with my money still in my pocket, often to bewildered amazement of the ill-informed staff therein.
I am pleased to find your business has an excellent customer focus. Your friendly, helpful attitude, excellent quality of product and service keeps me coming back despite the fact that there are other printers in the same area who offer cheaper rates.
We have enjoyed excellent feedback from clients when they see our business cards. Their comments all focus on the same thing, the quality. These cards were printed by your organisation, your shop!
I wish to personally thank you for your ongoing excellent products and customer service. I will continue to use and recommend your services to all of my colleagues and friends.
Peter McWhinnie, Managing Director | Matlin Professional Development
I have just received the flyers that I requested for a function promoting my business. I was very happy with your service as your designer created them from the ideas I gave him, and he put forward some ideas I also liked. I thankyou for providing a prompt and reliable service.
Justin Taylor, Owner | JT Interiors & Fitouts
I wanted to send you an email to thank you for the incredible service we have received from you! You have honestly assisted in ensuring that our bottling will be a success. We now have very happy clients and we are very happy clients.
You are calming in a crisis and the turn around time for our wine labels was exceptional. Thank you SO much for everything, you are outstanding at your job.
Now we need business cards!
Lauren Parkinson, Sales and Marketing Manager | Swire & Noble
I had to call on Tania/Lonsdale at short notice today to get our reports printed (we were just about to hit "go" when our copier died!!!)
Really appreciate how they turned this around and we've just scraped in and met the deadline.
Brett Manuel, Operations Manager | Southern Vales Christian College Inc
What our customers say about our Website System Presentation...
"Thanks for the quote and your time yesterday. You made it look so easy!!
It looked fantastic.
I really enjoyed your presentation and came back to school quite enthused and keen to get it up and running.
Will be in touch soon.
Davina Shuttleworth, Business Manager | Coorara Primary School
Tatachilla Lutheran College has had an excellent long standing relationship with Snap Lonsdale.
Over the many years of working together Snap have provided us with a wide range of services including printing, design, market research and technical advice always with a smile and at the highest professional standards.
We have and will continue to recommend this service to other business people.
Thank you Snap Lonsdale.
Kay Digby, Communications & Events Coordinator | Tatachilla Lutheran College
Snap were great to work with, they listened to all my ideas and came up with a design I was very happy with! Nothing was too much to ask for, even my short time frame. Look forward to working with them in the future.
Kallie Lawson | The Beauty Room
How impressed we are with the service provided by Snap Lonsdale.
After approaching Snap regarding printing some pamphlets we were provided with assistance with graphic design, content and the entire production. During the process their communication was fantastic and the best thing of all was the welcome smile we were given on each contact. We will certainly be using Snap Lonsdale for all our printing and marketing needs in the future .
Ray and Paula Clark, Owner | Cape Jervis Holiday Units and Morella Farm
It was a pleasure to work with you all during the development of our new company logo design as well as all the brochures and stickers we required. You delivered on time and at a competitive price. Alterations were made without fuss and communication from your side throughout the process was very good.
I would have no reservations in recommending you guys to new potential clients. Thank you again and we look forward to continuing our business relationship.
Gary Clarke | Sculptured Photos
We use Snap Print at Lonsdale for all of our printing needs, from business cards and brochures to pull up banners. Their professional approach to customer service exceeds their competitors!
Communication is always timely and informative and the end result continues to blow us away! The team at Lonsdale have provided us with peace of mind when it comes to quick turn around projects and been a constructive sound board in all things print & web marketing related. We would highly recommend the team at Snap Lonsdale for any print job big or small and look forward to working with them into the future!
Sophie Wakefield | Wakefield Grange
My experience trying to get our newsletter printed a few weeks ago is an interesting one. We were over the moon about the way your business gave us an ear, listened to our immediate need at no notice and delivered in spades. So much so that we could not find a better result at short notice for the price. I took the newsletter to the National show and the members were very impressed at the quality and price at such short notice.
My journey on that day started off at Allbiz but the job could not be done as other priorities were in line. I needed the newsletter printed that day as I was taking off interstate to our National meet. I thought the price was ok as we have had work done there many times before. I might add that I was additionally advised that I could have had the job done during that day if I paid a premium ‘add on’ of around $100. That was to juggle the jobs.
I then decided to go over to Officeworks. They could do the job but at 140% mark-up over Allbiz making it a huge cost for just 50 newsletters which were to be done in full colour and slightly gloss paper. I must say that I was depressed at this.
I then decided to approach Snap at the suggestion of my wife. We had been familiar with the business many years ago when it was situated on Beach road. This was getting on towards 11:30 in the morning so I did not think we were in the hunt with you guys. To my amazement your “can do” approach and highly honed customer service skills shone through and, well, the rest was history that day. You not only produced at short notice what we wanted but you went over and above. The cost was 220% less than Officeworks but a better quality product. Allbiz was 55% more than Snap.
Overall, your business approach and customer service is second to none and your product quality excellent. To have all this done at extreme short notice in such a friendly way was brilliant. Customer satisfaction, you bet.
We will be back.
Chris Schutz, Secretary/Newsletter Editor | King Club of Australia
If you want eye catching graphic design, effective marketing and quality print material - use the team at Snap Lonsdale. We have been clients for 10+ years and aside from their outstanding work they offer speedy turnaround times and good old customer service with a smile.
Emma Vandersteen | JSA Accounting P/L
Snap printing has been a fantastic move by myself in ways of Marketing my category to businesses. Not only has Todd provided the tools and guided us to the best way of executing online and direct mail pieces, but with his knowledge of what works he goes the extra mile to ensure our content is first class and attracts our audience.
Chris Higgins, Casual Mall Leasing Manager | Colonnades Shopping Centre (Federation Centres)
[My business] cards are truly amazing, you have a fantastic team there and I couldn't be happier with the end result. Just wanted to say a huge thank you very much and wish you and the team a Merry Xmas. Thanks again for the extra cards also Todd, great bonus.
Adam Jarrad | Face Pop Culture
We were very pleased with the Annual Report Snap produced for us and we appreciate the professional, prompt and friendly service that the team at Snap gave our Annual Report publication, particularly the priority it was given at such a busy time for Snap. Todd and Riana were very helpful and accommodating and we would definitely use Snap again.
Barbara Wendland | Southern Community Justice Centre
30,000 flyers printed with less than a 2 day turnaround - and at half the price quoted by other local printers. Fantastic!
Daniel Polesso | Grasshopper Soccer
The competition forms look fantastic :) The colours are perfect and the stock is great.
Prue Young, Marketing Coordinator | Gemtree Wines
Stickers for the cake boxes were a huge hit! Thanks very much for getting them turned around same day.
Leo Tolo, Director/Production Manager | Motiv Brand Design
Thank you very much Todd. We love your work, the postcards are excellent! We like the colours and quality of the paper and printing. Very professional work.
Carlos Zuluaga | Virtual Preview
Thanks again for the Cards, Brochures and Signage, the end result was outstanding!
Andrew Hooper | WoodART SA
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