Navigating to The Membership1.A - Login to thewebconsole, from the dashboard click Settings. 1.B - From settings click Member manager v2 and choose membership types. 1.C - Click Edit on the Membership Type you wish to add the tigger to. 1.D - Click the Membership Type Trigger Tab.
Adding the Trigger
2.A - Click Add A New Trigger. 2.B - Add a trigger name, this should be relevant and easily distinguishable from other triggers, we suggest “Remove Member From Subscription Groups”. 2.C - Add a Trigger Group of “When Member Status Is Set To” 2.D - Set a “Condition” of “Disabled”. This will make sure that the trigger only removes the member from the group once they have been set to disabled. 2.E - Set an “Action” of “Update Member Groups”. 2.F- You will now be promoted with an “Add Or Remove” option, in this trigger we want to choose “Remove From Group”. 2.G - You will now see a “Contact Group” selection, simply tick the box of each “Subscription Group” you wish the member to be removed from upon being made disabled. 2.H - To ensure the tigger fires make sure the Active option is set top “Yes”. |